Why are 76% of Universal Funding's annual transactions with repeat clients or those who came to us by word-of-mouth referrals? These are the principles by which we do business on a daily basis and define who we are.

• Commitment: A client is not an interruption of our workday; you are the purpose of our workday.


• Loyalty: Your profitability is just as important to us as our profitability.


• Consistency: You'll get the same level of excellent service from the first day to the last.


• Value: Quality is far more important to us than quantity. We would rather prevent problems than have to fix them.


• Integrity: We are not afraid to admit if we have made a mistake and we will do everything we can to make it right.


• Honesty: If we can't meet your needs, we'll point you in the direction of someone who can.


• Trust: We want you to know exactly who we are and how we do business. We won't hide behind a corporate facade or an automated answering machine.